How do I book a stay? Search by area and dates on the home page, choose a property, then pick your room, number of guests and meal plan. Enter your details, accept the terms and confirm. You will receive a confirmation email with your booking reference.
Do I need an account? No. You can book as a guest. If you like, you can create an account while booking to see all your bookings in one place.
Can I book more than one room? Yes. Choose the number of rooms when you search. The price shown is the total for all rooms and all nights.
Why are prices shown in rupees or US dollars? Sri Lankan properties offer local rates in Sri Lankan rupees (LKR) and rates for international guests in US dollars (USD). You can switch the currency at the top of the page. Local rates may require a Sri Lankan NIC at check-in.
How can I pay? You can pay online by card when you book, or choose to pay at the property. If you pay online, your rooms are held for a short time while you complete the payment.
Are taxes included? The price shown is the total for your stay as set by the property. If a property charges anything extra, such as optional activities, it will tell you directly.
How do I cancel? Open your booking page from your confirmation email, or use Find my booking with your booking reference and email, and choose Cancel booking.
Will I get a refund? Each property sets its own cancellation policy, shown before you book and in your confirmation. If you cancel on or before the free-cancellation date, any amount you have paid is refunded. Cancellations after that date, and no-shows, are not refunded.
Can I change my dates? Please contact the property or our team with your booking reference and we will help you.
How do I list my property? Create an owner account. Once our team has approved it, you can add your property, room types, rates and photos.
What does it cost? There is no set-up fee. EpickTours charges a commission on each booking paid.
Ask our virtual receptionist using the chat button, or contact us.
Last updated 30 October 2026